How Video Analytics Helps Banks Improve Customer Service
Video analytics helps banks improve their speed of service and increase the uptake of special promotions. Banks, like other businesses,
Read moreVideo analytics helps banks improve their speed of service and increase the uptake of special promotions. Banks, like other businesses,
Read moreQueues are bad. Bad for customers: no-one wants to be waiting in line. Bad for businesses: less sales and less
Read moreCameras and people counting technology let supermarket chain reduce the time customers spend queuing from 4 mins to just 26 seconds.
Read moreAnalysing the average shopping time proved to be the key to solving the mystery of the underperforming supermarket, significantly increasing the number of items people buy on each shopping trip
Read moreMore than 7 people in a queue means people won’t join it. And they won’t wait in line more than 9 minutes. Furthermore 70% are less likely to return to a store if they experience long waiting times on just one occasion. Video technology can help. By measuring queue lengths and waiting times, and connecting queue monitoring to POS systems, companies test queue reduction measures and assess their impact and profitability.
Read more