Queue Management

How long does it take to lose a customer: reducing queues and increasing sales

More than 7 people in a queue means people won't join it. And they won't wait in line more than…

6 months ago

How Video Analytics Helps Banks Improve Customer Service

Video analytics helps banks improve their speed of service and increase the uptake of special promotions. Banks, like other businesses,…

3 years ago

How to use technology to reduce queues and sell more

Queues are bad. Bad for customers: no-one wants to be waiting in line. Bad for businesses: less sales and less…

4 years ago

Revealed: how to reduce queuing time by 89%

Cameras and people counting technology let supermarket chain reduce the time customers spend queuing from 4 mins to just 26…

4 years ago

Cracking the case of the missing grocery sales – changing a weakness into a strength

Analysing the average shopping time proved to be the key to solving the mystery of the underperforming supermarket, significantly increasing…

6 years ago

Store Traffic Analytics are Transforming Retail

E-commerce stores can't survive without counting visitors and analysing key performance indicators, but relatively few bricks and mortar businesses count…

6 years ago