86% of customers avoid a store with long queues| New technology to monitor, measure & reduce queues
The average person now spends one year, two weeks and a day of their lives stuck in shop queues. That’s according to a report by Box Technologies and Intel, which highlights the importance of technology in reducing queues. The research also found
Previous research by Lu, Musalem, Olivares and Schilkrut has also found that
No wonder retailers and other businesses try to minimise queues. With today’s technology reducing queues becomes much simpler. An AI-powered CCTV queue management system lets businesses test measures to reduce queues, and assess their impact and profitability.
Our AI enhanced system reveals
Integrating the queue management system with the point-of-sale system gives hard evidence about how queue length affects sales.
To learn more about measuring and managing queues, e-mail sales@retailsensing.com, call us on +44 (0)161 839 6437 or fill in the form.
Read more about measuring queues.
Measuring the Effect of Queues on Customer Purchases. Yina Lu, Andrés Musalem, Marcelo Olivares, and Ariel Schilkrut Management Science 201359:8 , 1743-1763
Tech evolution reducing queuing patience, Essential Retail
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